Communication Skills and Coaching Skills Training

What is Insights Discovery?

If you want improved communication skills and increased self-understanding, look no further than the Insights Discovery Tool.

Increased self-understanding leads to business breakthroughs.

By using Insights Discovery to increase self-awareness, we help people to perform at their highest level. We promote effective relationships at work by improving communication, decreasing conflict and leaving more time to get the job done.

Who is it for?

ANYONE WHO:

Needs to understand the impact of their personal style

Wants to have effective relationships with their colleagues and customers

Hopes to achieve success through building strong partnerships

Is striving to improve communications and minimise conflict

Needs to grow leadership skills within managers

Wants to have a fun team building session

What is it?

The Insights Discovery methodology uses a simple and memorable four -colour model to help individuals to understand their style, their strengths and the value they bring to the team. We call these the “colour energies”, and it’s the unique mix of Fiery Red, Sunshine Yellow, Earth Green and Cool Blue energies, which determines  how and why people behave the way they do.

At the very start of the self-awareness journey is the Insights Discovery questionnaire – a psychometric tool based on the psychology of Carl Jung. A personalised, highly detailed 20+ page profile is generated from the results of a quick 25 question online questionnaire. Click here for an example. We then provide feedback either at a one-to-one coaching session, or more usually at a group in-house training workshop. Insights Discovery can be used in a variety of applications including individual development, team development and leadership development, as well as sales and customer relationship development.

Everything we do is bespoke, and so the Insights Discovery workshop will be tailored to your exact requirements depending on numbers involved, the length of the session and the desired objective of the training session. Whatever your objective, the participants will gain both understanding and enjoyment from the session as they learn about themselves!

Please contact us to find out more about how Insights can transform your organisation, your sales approach and your team success.

BESPOKE COMMUNICATION COURSES

In addition to providing Insights Discovery training, MAPS-Training can also create bespoke communication skills training courses for your business and individual needs on a case-by-case basis ensuring your exact requirements are met.

Facilitation skills training

Bespoke training for your business objectives which may cover these topics:

  • Importance of ground rules
  • Facilitation experiences and challenges
  • Room layouts and meeting objectives
  • Questions – What and How?
  • Listening skills and other non-verbal communication skills
  • Handling questions and conflict
  • Character types in your audience
  • Action planning / brainstorming techniques
  • Skills practice and feedback

Presentation skills training

Bespoke training for your business objectives which may cover these topics:

  • Presentation skills experiences and challenges
  • Managing nerves
  • How to write a presentation tailored to the audience
  • Managing an audience
  • Making an impact
  • Gaining and Maintaining audience attention with voice tone and body language
  • Impactful and confident presentation closes
  • Skills practice and feedback

Selling skills training
(to individuals)

If you don’t have one already, MAPS-Training can create a bespoke selling skills model for your sales people to utilise when selling to customers on a one to one basis. We can also help develop courses for whole teams in specific elements of your selling model, if these have been identified as training needs.

Selling skills training
(to groups)

Selling into a group environment differs from standard presentation skills and can be daunting and challenging. MAPS -Training can create a training programme for your sales people if a large proportion of their customer selling contact is within groups, rather than on just a one-to-one basis

Influencing skills training

Being able to Influence successfully is an essential skill for any person at any level of an organisation. MAPS-Training can create a bespoke influencing skills training programme based on your business objectives and environment

Please contact us for more information.

Workplace Coaching

Workplace coaching is

“the process of equipping people with the tools, knowledge and opportunities they need to fully develop themselves – to be effective in their commitment to themselves, the company and their work.”

We offer one-to-one coaching as well as “train the coach” development programmes.

One-to-one coaching enables individuals to explore their development in a confidential setting and is tailored to their needs. The approach is solution and action-focused. It helps people to move themselves away from their current situation and towards their desired outcomes and goals.

“Train the Coach” development programmes are tailored to meet your business needs. They develop the skills and understanding necessary to be an effective coach within your business environment. Our programmes enable you to practise your coaching techniques, and we will provide feedback and observations to help you improve your coaching skills.